The State of Generative AI in the Middle East: An Adaptable Solution for Next-Level Customer Engagement
Executive Summary Generative AI, especially in the form of voicebots and chatbots, is transforming customer engagement across the Middle East. Regional organizations are increasing investments in AI but still face challenges in harnessing unstructured data (like PDFs) and managing seamless AI integration. This whitepaper explores the economic value and strategic benefits generative AI brings to…