Conversational AI has progressed from simple voice assistants to advanced AI-based voicebots. Yet, most current voicebots remain robotic in tone, fail in context, and are not multilingually adaptive in a real sense. Consumers demand natural, effortless conversations, yet the conventional solutions don’t provide it. At Word Works AI, we are changing the landscape with Hyper-Realistic…
The healthcare industry is evolving rapidly with the integration of Generative AI (GenAI)-powered AI chatbots and voicebots. These advanced tools are reshaping how patient interactions are managed by automating vital functions like appointment scheduling, managing patient records, and providing real-time patient support. Ensuring HIPAA compliance in these AI systems is essential to protect patient data…
Introduction As technological advancements reshape customer service expectations, businesses are compelled to engage with customers more efficiently. Traditional customer support models, limited by business hours and predefined responses, often fall short in meeting the demands of today’s consumers. Enter Generative AI—an innovative solution transforming how companies handle customer queries and deliver support. Introduction to Generative…